Cambodia’s ABA Bank modernises IT infrastructure to boost digital banking
Adopts microservices architecture and Kubernetes platform to improve uptime, cut costs, and speed up app delivery.
How the Philippine’s central bank is leading the way in data and digitalization mastery
With its new AI-powered data vault, UnionBank has been enhancing hyper-personalization, operational efficiency, and customer-centric innovation. In the Philippines, government
Getting AI right: Why data quality and governance are key to better customer experiences
Among many factors, poor data quality hinders AI-driven customer experiences. Improving data consistency, governance, and leadership can align AI outcomes
What the Return-to-Office Debate Misses: Employees Are Customers
MIT SMR | Getty Images The ongoing debate about return-to-office mandates is a symptom of a bigger issue. Most companies
Will AI Disrupt Your Business? Key Questions to Ask
MIT SMR | Getty Images As artificial intelligence changes the business world, executives’ biggest concern is disruption. They worry that
Overcoming AI Hallucinations: Truist’s Chandra Kapireddy
On today’s episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape
What can fuel the success of APAC’s AI startups?
Asia Pacific’s startup ecosystem is highly dynamic, with continuous growth and evolution. But the need for equitable access is a
How bad data can negate a positive AI-driven customer experience
Technology is evolving exponentially and so are customer expectations. Today, customers are expecting businesses to deliver instant, seamless and hyper-personalized
JAL streamlines cabin crew reporting challenges with offline-optimized generative AI
To address a longstanding efficiency challenge in cabin crew’s reporting workflows, the airline partnered technology consultants to implement small-language-model GenAI
How are geopolitical tensions driving stricter cybersecurity rules and supply chain oversight?
According to an information assurance firm geopolitical tensions are driving stricter cybersecurity rules and supply chain oversight to protect critical