Jollibee Group unifies feedback data to enhance customer experiences
And reduces issue resolution time.
Philips entities in mainland China benefit from market-first cross-currency netting solution
With express permission from the China authorities, the firm can now reduce much manual work in processing foreign exchange transactions
Side Chats During Online Meetings: A Minefield for Leaders
Carolyn Geason-Beissel/MIT SMR | Getty Images “One conversation in the room, please.” We’ve all heard, or said, something like this
Lessons learnt from web security in 2024 – and why we must stay vigilant
A new approach to browser security is needed to stop rising AI-led attacks, RaaS breaches and zero-day vulnerabilities.
Redefining payroll, analytics, and cybersecurity frontiers in 2025
Here are three more technology predictions for the year, all hinging on AI and related technologies As we step cautiously
L’Oréal develops AI Model to advance cosmetic products
And enhance personalisation.
Indonesia’s largest bookstore chain digitally transforms with RFID-enabled self-checkout and exit gates
With Zebra’s RFID-enabled retail solution, Gramedia reduced inventory checking time by 50% and made self-checkout for shoppers 60% faster, enabling the bookstore
How can the region leverage technology to boost employee upskilling and performance?
The same technology that could be causing organizational reorgs can be leveraged to help workers step up, according to one
Three Nonnegotiable Leadership Skills for 2025
Carolyn Geason-Beissel/MIT SMR | Getty Images In the early days of the Industrial Revolution, factory floors used to spontaneously catch
Greater industry collaboration is critical to making 6G succeed
Operators can lead in defining the 6G end-user requirements while vendors can contribute with specialised technology.