SOCs: Debunking AI myths and redefining the future
The autonomous SOC is ultimately about breaking down silos and augmenting expertise.
A Smarter Approach to Measuring Customer Experience
Alice Mollon/Ikon Images A data-driven approach to understanding and improving the customer experience is critical to company health. But ironically,
Continuous defense is essential to mitigate growing supply chain risks
Expanding digital partnerships in the supply chain are exposing gaps in TPRM models.
Six Types of AI Startups, Explained
Carolyn Geason-Beissel/MIT SMR | Getty Images As generative AI has transitioned from novelty to necessity for many businesses, both established
Half of firms that cut customer service staff due to AI will rehire by 2027
Most layoffs stem from economic headwinds rather than AI adoption.
AI Is Not Improving Productivity: Nobel Laureate Daron Acemoglu
In this bonus episode of the Me, Myself, and AI podcast, Nobel Prize-winning economist Daron Acemoglu joins host Sam Ransbotham
Three Myths Fueling Companies’ Icy Silence on Politics
Brian Stauffer/theispot.com In 1963, as the U.S. civil rights movement reached a new peak, most U.S. companies stayed quiet. That
AI-as-a-Service emerges as a new operating model for enterprises
Shift from application access to intelligence-driven outcomes will redefine software consumption.
Thailand’s insurance regulator enhances data infrastructure for the AI age
The country’s Office of Insurance Commission modernizes systems, adopting hybrid cloud architecture for faster analytics, robust backups, scalability, and AI-readiness.
Fractal launches Vaidya 2.0, outperforming leading frontier models on Healthcare AI Benchmarks
“Vaidya 2.0 is the first AI model to achieve a 50+ score on OpenAI’s HealthBench (hard), outperforming GPT-5 and Google’s