How to Turn Pushback Into Progress: Three Tips
Employee pushback can be painful for leaders to deal with and create tension on teams. But it’s possible to harness
Singapore to spend S$100 million for ubiquitous 10 Gbps connectivity
To help households to take advantage of innovative digital technologies.
When a GenAI chatbot fails to placate an angry customer, what next?
Fall back to well-trained human call-center agents, of course! Even then, GenAI can help human CRM agents balance professionalism and
Philippine education ministry hit by data leak exposing 210,020 records
Covering 154 gigabytes of data.
Korean Air enhances customer experience with retail modernisation
To provide personalised offers.
Philippines introduces contactless smart commuter cards
Replacing traditional paper tickets.
PSA uses location based technology to optimise trucking operations
Will onboard 50 percent of container trucks entering port by end of 2024.
VMware client plug-in has critical vulnerability
Remove enhanced authentication, company says.
Five generations in a workplace: How does it work?
With baby boomers ageing but not retiring and the future being shaped by millennials and Gen Zers, is it possible
Operations at Fraser Hospitality’s serviced apartments are now data-driven
The firm’s adoption of a unified payment platform has made life easier for both guests and staff across 20 countries.