MIT Sloan Management Review

Create Generative AI Value at Scale Kevin Schmitt, Gregory Vial, and Ivo Blohm Key Insight: Organizations are expanding their GenAI use by implementing coordinated cross-functional structures that draw on domain expertise and user innovation. Top Takeaways: Companies that establish a new kind of internal AI organization that researchers have dubbed the “AI spine” are better

Aeriform/Ikon Image The Research The MIT Sloan Center for Information Systems Research conducted case study research at Caterpillar, a member of the MIT CISR research consortium since 2007. From July 2023 to December 2024, the authors conducted 56 interviews with 42 stakeholders. Interview participants also reviewed the case narrative as it was developed by the

Carolyn Geason-Beissel/MIT SMR | Getty Images For decades, human resource leaders have talked about the need to shift their focus from having responsibility for compliance to acting as architects of talent strategy. And for decades, the pattern of HR being stuck in age-old roles has persisted. But there is new pressure to redefine the role.

The Eight Core Principles of Strategic Innovation Gina O’Connor and Christopher R. Meyer Key Insight: Mature companies that build a strategic innovation capability can systematically renew their product portfolios to sustain long-term growth. Top Takeaways: Many companies start off with a bang: the launch of an exciting breakthrough product or service. But as time passes,

We are firmly in the digital age, awash in data generated on every surface and in every layer of every business. Yet, despite decades of investment in technology, time, and effort, many organizations are still not seeing meaningful returns. A global survey of over 4,200 business and technology leaders conducted by research firm Gartner in

Davide Bonazzi The Research The Leadership Initiative at Harvard Business School, led by professor Linda A. Hill, has been exploring essential leadership mindsets, behaviors, and competencies for leading in the digital era. The authors’ qualitative and quantitative research provides valuable insights into the evolving nature of leadership in an increasingly digital era. The same patterns

Igor Kutyaev/Getty Images Back in 2019, we found that only 24% of large U.S. companies had “digitally savvy” boards — those with three or more directors experienced in digital technologies. These companies outperformed their peers, with over 30% better performance across metrics like market cap growth. By 2024, a striking shift had occurred: When we

Related Reading M. Webster and G. Westerman, “Generate Value From GenAI With ‘Small t’ Transformations,” MIT Sloan Management Review, Jan. 22, 2025. Despite two years of broad experimentation, most companies aren’t seeing the large-scale GenAI transformations they initially envisioned. The challenge isn’t the technology’s potential — it’s understanding how to generate real value at three

Linda Yao, chief operating officer and head of strategy for Lenovo’s Strategy, Solutions, and Services Group and vice president of hybrid cloud and AI solutions, joins the Me, Myself, and AI podcast to explain the organization’s transition from technology product company to managed services provider. It’s now helping organizations with the change management required to